Payments
We accept all major credit and debit cards. Our online e-commerce platform is handled through Squarespace, which allows us to sell our products to you. Payments are processed using Stripe, a secure and trusted online payment gateway. If you want more info on how these handle your data and protect your privacy, please see our terms and conditions.
Shipping
We use USPS to ship your order, and it should arrive within 1-3 business days after your order has been completed. Overseas orders may take slightly longer to arrive, so please allow 14-21 days. Occasionally, items may take slightly longer, but we'll let you know if this happens.
Please note that international orders may be subject to import duties and/or tax; these are the buyer's responsibility in such cases.
If you need your order urgently or you have any other questions about shipping, please email us, and we will do our best to help!
Return Policy
Because I want you to be fully happy with your new purchase, I offer a Buy-Back agreement.
If a piece is not as you expect, you have 10 days of receipt of delivery to contact me by email and request a refund. Once a return has been agreed upon, you are responsible for packaging and arranging return delivery using the same packing materials and mailing service in which the piece was sent to you. Once the item has been safely returned, we will refund your payment within 14 days. Payment is refunded minus shipping and Credit Card or PayPal fees.
All work is carefully wrapped and packaged. If you receive a piece damaged in transit, please take photos from every angle to document the damage. Email the pictures and a description of the damage within 3 days of receipt of the item. We will contact you to offer a replacement or provide a refund.
Disclaimer
We have tried to give the best possible representation of our products on the site. All of our products are made or finished by hand; sometimes, they may vary slightly from the images shown online, and colors may vary. Please check the dimensions carefully as the size may not always be clear from the images.